VALUE YOUR TIME

USE THE UP-TO-DATE SOLUTIONS FOR YOUR BUSINESS

PERSONAL PBX

Personal PBX is a telephone exchange solution tailored to the customer’s needs that will allow integrating telephony with other services you use. For example, with CRM system, thus providing the opportunity to make and receive calls directly from CRM and ensuring access to all information about clients not leaving the program and without having to open another service.

PURCHASING PERSONAL PBX YOU WILL GET:

 

  •  classic functions of Hosted PBX
  •  personal rules for processing incoming and outgoing calls
  •  displaying numbers according to your needs
  •  feasibility of using both conventional (analogue) and VoIP phones
  •  recording and local storage of phone conversations
  •  history and detailed statistics of all calls
  •  ability to output statistics in desired format, e.g., on external screen in real time operation
  •  • capability of integration with requisite services, e.g., CRM and hotel management systems

WHAT ARE YOUR BENEFITS?


Automation and optimization of operating processes

Reducing the interaction time of a customer with the necessary employee

Improving the quality of customer service

Increasing your sales

Improving the profitability of your business

Capability to combine several offices into a unified telephone network

Capability to relocate an office to anywhere in the world keeping the phone number

Saving on the services of telecommunication specialist

Personal PBX is a good solution to save money and the right choice if you want to take full advantage of your infrastructure and invest in new equipment offered by suppliers.

To discuss a specific solution or get an offer – please contact our experts!

Get offer


 

PERSONAL CALL CENTER

Personal Call Center is a specialized product for a high-quality service and automation of calls with your prospective and existing clients. Multifunctional system makes it possible to automate by up to 90% the company’s business process aligned with the telecommunication and beyond.

In addition to all basic functions of Hosted PBX, with solutions for call centers you get a more intelligent call distribution and more detailed statistics, as well as the following:

  •  By means of our product you will be able to distribute calls among the employees of your company by both their skills and occupation, thus ensuring the high quality and speed of servicing the incoming request.
  •  A large variety of telemarketing calls enables you to reduce the time of dialing procedure to your existing and prospective clients and flexible reporting system permits to make this process as transparent as possible.
  •  The most convenient and simple interface – starting with the conversation script and ending with settings of outbound calls and working with IVR scripts – permits to reduce the time required for creating and setting up the project.
  •  Online system for monitoring the activities of operators, full recording all incoming and outgoing calls, as well as a large variety of reports provide 100% control over the service quality of your customers.
  •  Individual login/password to enter the system provides the necessary privacy and the possibility of access rights differentiation.

WHAT ARE YOUR BENEFITS?


The possibility to create a professional center without the capital expenditure

Time savings during the operating processes

Increasing the number of contacts with clients, which in turn will male positive impact on your sales growth

Reducing the losses of calls

Effective management of customer communication through all the necessary functions and reporting tools

Increasing the customer loyalty
 

WHY US?

  •  The flexibility of Personal solutions lets us create challenging and robust ideas (solutions) for your business.
  •  Installing and setting up the call center within the shortest time period.
  •  Total optimization of a center to suit your needs.
  •  24/7 customer support.

Get offer